Customer Insights

Customer Insights

Analyzed thousands of cosmetic product reviews using NLP and Word2Vec to uncover themes, sentiment patterns, and word associations. Identified what customers loved, what frustrated them, and how those insights could guide seasonal marketing, product positioning, and brand strategy.

Analyzed thousands of cosmetic product reviews using NLP and Word2Vec to uncover themes, sentiment patterns, and word associations. Identified what customers loved, what frustrated them, and how those insights could guide seasonal marketing, product positioning, and brand strategy.

Objective

Extract actionable customer sentiment insights to drive targeted marketing and product improvements.

Objective

Extract actionable customer sentiment insights to drive targeted marketing and product improvements.

Objective

Extract actionable customer sentiment insights to drive targeted marketing and product improvements.

Approach

Python, NLP (Word2Vec), Sentiment Analysis, Clustering, t-SNE Visualization

Approach

Python, NLP (Word2Vec), Sentiment Analysis, Clustering, t-SNE Visualization

Approach

Python, NLP (Word2Vec), Sentiment Analysis, Clustering, t-SNE Visualization

Takeaways

Emphasize texture/usability, fix shade and longevity issues, tailor messaging to seasonal trends.

Takeaways

Emphasize texture/usability, fix shade and longevity issues, tailor messaging to seasonal trends.

Takeaways

Emphasize texture/usability, fix shade and longevity issues, tailor messaging to seasonal trends.

Application

Persona-based messaging, product positioning, and targeted campaign strategies.

Application

Persona-based messaging, product positioning, and targeted campaign strategies.

Application

Persona-based messaging, product positioning, and targeted campaign strategies.

Example Appication

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